This is what customers pay us for – to sweat all these details so it’s easy and pleasant for them to use our computers. We’re supposed to be really good at this. That doesn’t mean we don’t listen to customers, but it’s hard for them to tell you what they want when they’ve never seen anything remotely like it.
I think sportsmanship is knowing that it is a game, that we are only as a good as our opponents, and whether you win or lose, to always give 100 percent.
I intend to fight and I want to win. But my priorities are basically to be a good Brother and a strong one, and to try to be a good father one day.