The business is a very tricky obstacle course, and you should be very clear about work begetting work. If you’re not working, you’re not interesting.
A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.
Why do only boys get to chase? Nuh-uh! If anything, I think this whole sitting back and waiting thing can be self-sabotaging. We have to send up flares. We have to let guys know we’re open for business.
You can never get to a place of comfort in this business. As soon as you hit that little cushy spot, somebody’s gonna kick you out. So I have a constant need to do it better.