In most people’s vocabularies, design means veneer. It’s interior decorating. It’s the fabric of the curtains and the sofa. But to me, nothing could be further from the meaning of design.
If a course needs to be in great condition to be played effectively, then the design strategy is flawed.
Usually I design the lighting and when I have the physical set there, I’m not good at going out loosely and saying, ‘Do you what you want, give it to the editor, and he’ll figure it out.’ I physically then walk on with the actors and I say, ‘Let’s walk until you guys feel the space works for you, and tell me when all that happens.’
If you’re talking to an architect, he can look at a blank piece of paper, and once the initial design is there, the formula kicks in. Each room should have something unique and different about it – much the same way that in a song, every eight bars or so, a new piece of information should be introduced.
User-centered design means understanding what your users need, how they think, and how they behave – and incorporating that understanding into every aspect of your process.