Be willing to trust your instincts, especially if you cannot find answers elsewhere.
That’s the hard part about sport: as men we haven’t started to be in our prime, but as athletes we are old people. I needed support. I lost trust and did stupid things.
Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues.
You know, at the end of the day, the only thing you have is trust and honor in this world. That’s all you have. All you have is your reputation built on trust and your personal honor. When you don’t have that anymore, well, you know, there you go. Trust was broken.